There are three options for receiving reference assistance from the
HCLL:
Reference service includes assistance in using the online catalog and
periodical indexes, locating relevant statutes, regulations, and forms,
verifying citations, and referral to appropriate government agencies or
other organizations. The reference staff is unable to perform services
that might constitute the unauthorized practice of law, such as locating
relevant cases, interpreting statutes, or advising users concerning
their legal rights.